Things to know about Singapore
A Passenger Service Charge of SGD 21 should be incorporated in the air ticket (including tickets issued outside of Singapore). If this has not been done, you are not required to pay the SGD 21 during check-in. Your airline will absorb the service charge.
Passengers who are in transit for less than 24 hours may leave the airport without having to pay the service charge upon departure from Singapore.
Baby-sitting services are provided in most hotels.
The local currency is Singapore dollars and cents. Notes come in denominations of SGD 2, SGD 5, SGD 10, SGD 20, SGD 50, SGD 100, SGD 500, SGD 1,000, and SGD 10,000.
Coins come in denominations of 1, 5, 10, 20 and 50 cents and SGD 1.
Banking hours are Monday to Friday : 10 am to 3 pm, and Saturday : 9.30 am to 1 pm (some banks are open until 3 pm). Sunday, 9.30 am to 3 pm (some banks in Orchard Road).
Most banks handle travellers’ cheques and change foreign currencies. However, some banks do not have foreign exchange dealings on Saturday. Passports are required when cashing travellers’ cheques. A nominal commission may be charged.
Major cards are widely accepted by establishments in Singapore. Should any shop insist on adding a surcharge, contact the respective card company to report the errant shop-owner.
OUB Credit Card
: 1 800 224 2000 (toll-free in Singapore only)
Standard Chartered Visa
: 1 800 747 7000 (toll-free in Singapore only)
UOB Card Centre
: 1 800 253 6888 (toll-free in Singapore only)
Other than the Singapore Dollar, the US and Australian Dollars, Yen and British Pound are also accepted in most major shopping centres and big departmental stores.
It is perfectly safe to drink water straight from the tap in Singapore. However, for those who prefer bottled mineral water, local supermarkets and grocers always have ample stocks.
Drug abuse is viewed seriously in Singapore. Illicit traffic in narcotic drugs and psychotropic substances is strictly prohibited.
Singapore voltage is 220-240 volts AC, 50 cycles per second. On request, most hotels will provide transformers to visitors with electrical appliances of a different voltage, such as 110-120 volts, 60 cycles per second. When shopping for electrical appliances, do remember to check the voltage of the item against the acceptable voltage in your home country. The power plugs used in Singapore are of the three-pin, square-shaped type.
Any individual found keeping, possessing, having under his control, discharging or letting off dangerous fireworks (including firecrackers, rocket fireworks, sand crackers and such other fireworks) is liable to a fine not exceeding SGD 5,000 or imprisonment for up to 2 years or both.
Charity draws, Toto and Singapore Sweep lotteries, and on-course betting at the Singapore Turf Club on horse races are the only authorised forms of gambling in Singapore. All other gambling activities are illegal in Singapore.
Most major hotels provide hair stylists offering a full range of services. Hair salons are also found in shopping centres, offering standard haircuts as well as more elaborate services like hair perms, facial treatment, manicure and pedicure services.
Hotel Phone Services
Most hotels offer in-room international direct dial (IDD) telephone services. However, some hotels may charge a minimal 30 cents successful call transaction surcharge. As there are different IDD service providers in Singapore, rates and access codes are dependent on the service provider used by the hotel. Generally, local calls are charged at 10 cents for every 3 minutes.
Same-day laundry service is available in most hotels. Typically, it costs SGD 5 for a laundered shirt, SGD 10 for a dress and SGD 14 for a dry-cleaned suit. Independent dry-cleaners can be found in the Yellow Pages of the Singapore Phone Book.
There are two mobile phone networks – GSM900 and GSM 1800 – and four mobile telephone service providers – SingTel, M1, Starhub and Virgin Mobile. For SingTel and Virgin Mobile, the access code is 001, for M1, the access code is 002 and for Starhub, the access code is 008.
Apart from banks and hotels, money can be changed wherever the sign “Licensed Money Changer” is displayed. Most shopping complexes have a licensed money changer. Visitors are discouraged from changing money with unlicensed money changers.
An online currency converter service is available at Business Times Online.
Public payphones operated by credit card and/or stored-value phonecards can be used to make both local and international calls. Public payphones can be found in most shopping complexes and MRT stations. Local calls are charged at 10 cents per 3 minutes. Stored-value phonecards in denominations of SGD2, SGD5, SGD10, SGD20 and SGD50 can be purchased from post offices and phonecard agents.
To make an international call, dial the access code followed by the country code, area code & telephone number. Different telephone companies use different access codes – 001 for SingTel and Virgin Mobile, 002 for M1 and 008 for Starhub. International Calling Cards in denominations of SGD10, SGD20 and SGD50 are also available at all post offices including Changi Airport, 7-Eleven stores and other retail outlets.
Singapore Post operates a network of more than 1,300 postal outlets conveniently located throughout the island. These outlets offer a wide range of postal, telecommunication and agency services. Most postal outlets are open Monday through Friday, from 8.30 am to 5 pm and until 1 pm on Saturday. Post Restante service is also available at :
Singapore Post, Robinson Road Branch
71 Robinson Road #01-00, Singapore 068895
Open : 8.30 am – 6 pm (Mon – Fri), 8.30 am – 2 pm (Sat)
Closed on Sunday and Public Holidays
: (65) 6222 8899
Fax : (65) 6225 7785
Internet : www.singpost.com.sg
Travellers across the world are understandably more concerned about personal safety and security issues today than ever before. The Singapore Tourism Board would like to assure all our visitors that the situation in Singapore remains calm and stable and it is business as usual.
The Singapore Government has and will continue to be vigilant in ensuring that Singapore remains safe. It has stepped up security measures at key installations and other sensitive places. The Government has also made it known that extremism originating from religion or race has no place in Singapore and it will not hesitate to take action against any extremist or terrorist groups or individuals.
The swift and definite actions of the Singapore Internal Security Department over the recent arrests of the 15 terrorists in January 2002 is testimony to this.
Spitting in public places is an offence.
Passengers who are in transit for less than 24 hours and holding valid travel documents may leave the airport without having to pay the passenger service charge of SGD 15 upon departure from Singapore.
An interesting way to tour the streets of Singapore is to take a trishaw ride. We recommend that you avoid hailing a trishaw off the road. If you do, make sure that you agree on the fare to your destination before the trip commences. However, there are many trishaw tours that you can join that are run by some of the major tour operators.
Visa and Entry Facilities
The Singapore Immigration and Registration has implemented various measures to facilitate visa applications for entry to Singapore. For updated information, please select your nationality or type of travel document you are travelling on from the list below.
Visitors whose nationality are not shown in the list above, or who are not intending to travel on the travel documents listed, do not need a visa to enter Singapore.
Useful Telephone Numbers
What to Wear
Singapore has a warm and humid climate throughout the year with a daily average temperature range of 24 degrees Celsius to 32 degrees Celsius. Light and summer clothing made from natural fabrics like cotton is best for everyday wear. Casual dress is acceptable for most situations and occasions but some establishments may require a more formal dress code. It is always advisable to check beforehand on dress regulations, if any.